INSURANCE
Personal Diving Insurance is not included. Please ensure you have the
correct insurance to cover your diver certification level or for the level
of course you will be undertaking, plus trip cancellation insurance and
general holiday insurance. If you are unsure of where to obtain the correct
diving insurance please talk to Pro-Tech staff prior to making you’re
booking or commencing your training. Both Pro-Tech Centre & Pro-Tech
Instructors do have professional liability insurance however this is very
different to having your own personal insurance cover.
CERTIFICATION
Please ensure you have a copy of your most recent certification card and
dive log for the attention of the office staff at booking stage, your
instructor at the start of any training or your guide during any dive
trip. Failure to show your certification may result in not being able
to dive on the trip or take part in the course booked.
LIABILITY RELEASE FORMS
A medical questionnaire is a standard requirement for any level course,
please bring any medical conditions to the attention of your instructor
and produce a doctor's medical clearance for diving upon arrival if you
are already aware of any illnesses that may prevent you from divin,.it
my be required for the candidate to obtain written medical clearance prior
to diving from a physician. Any delays due to medical related issues are
not the responsibility of Protech or is subsidiaries and no refund in
part or full will be issued. You will also require to sign safe diving
practice liability for general diving or equipment rental liability forms.
PAYMENT REQUIREMENTS - 30% Deposit
required at time of booking for all courses and day trips.
- Remaining balance for courses or day trips are required on arrival prior
to course start date or trip.
- Any other fees will be individually specified in your booking receipt.
- Deposits paid are non-refundable.
- Goods orders require full payment in advance.
Goods will beheld for a total of 3 months from payment date and order,
if goods are not collected or addressed within that 3 months Pro-Tech
have a right to cancel the order or re-sell the goods and any money paid
is non-refundable. - Payments are accepted by cash, PAYPAL or direct bank
transfer.
- PAYPAL Payments are subject to 3.8% charge.
- Any losses that arise from foreign currency exchange rates during transfers
will be addressed in the final invoice.
- No refund or compensation is due payable by Pro-Tech Divers for any
unused training, goods or trip.
Client's who do not complete the training or trip or collect goods within
the specified time for whatsoever reason, cannot be refunded for a portion
of the total cost.
CHANGES
www.protechdivers.com and its
subsidiaries, and dive operators reserve the right to rearrange the order
of any itinerary, to cancel or substitute elements of any plan without
notice when local conditions force such changes.
CERTIFICATION
www.protechdivers.com and its subsidiaries, hereinafter called 'PTD' acts
only as agent for the person or companies providing accommodation, transport,
liveaboard trips or day trips etc. hereafter called 'Service Providers'
and PTD issues all booking documentation on the Service Providers' terms
and conditions.
The customer acknowledges that neither PTD, nor its subsidiaries, affiliated
companies, staff or agents shall be responsible or become liable in contract
or tort for any injury, damage, loss, delay to person or property, additional
expenses or inconvenience caused directly or indirectly by any Service
Provider or by "force major" or other events beyond PTD's control,
including, but not limited to war, civil disturbance, pilferage, delays,
severe weather, Acts of God, Acts of Government, accidents to or failure
of machinery, equipment, vehicles or industrial disputes.
PTD shall not be liable for, or responsible to, any customer in the event
of dissatisfaction based on personal opinion regarding the standard of
service or accommodation provided by any Service Provider nor be liable
or responsible for any disappointment, distress, lack of enjoyment arising
from any act or omission whatsoever. PTD will only acknowledge liability
in the case of proven justified complaints relating to specific and tangible
inadequacies of facilities, accommodation or services provided. In the
event of such a complaint the customer is requested to immediately contact
PTD or the Service Provider, hotel etc., for remedial action to resolve
any problem or irregularity at that time. Only if such a complaint has
been lodged will PTD consider to fully investigate and act on any complaint.
PTD is held accountable solely to the laws of Thailand. Any contractual
laws from countries other than Thailand remain the responsibility of the
agent or the client to manage.
WEBSITE CONTENT
The website content is subject to change without notice before the course
or during any tour. PTD endeavor's to ensure that all information on the
website is accurate, but can accept no responsibility for inaccuracy,
or truth of statements made. Illustrations are intended to set the mood
for each tour destination and may not present actual views as seen on
a specific tour. All fares and prices quoted in www.protechdivers.com
are correct at the time of publishing. Such fares, prices and international
rates of exchange are subject to change, which in turn may affect tour/course
prices quoted. Regardless of a deposit or full payment having been made,
any increase in the tour/course price must also be paid by the tour member.
If such increase is unacceptable, the tour member retains the right to
cancel his/her booking. However, attention is drawn to the possibility
that some cancellation charges may be imposed covering PTD cancellation
cost.
EQUIPMENT
Any damage to the equipment used by students on courses or day trips during
hire under the supervision of instructors or otherwise will result in
payment required in proportion of or full payment replacement depending
on the extent of the damage.
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